Are there any precautions I should take prior to ordering?

If you or the person you are gifting this to has a soy allergy, do not order these candles! Although there is a lot of discrepancy as to whether or not soy candles will produce the same allergic reaction as ingesting soy products, we recommend purchasing a candle made with a different type of wax. 

Will you offer other types of wax candles in the future?

Possibly. We are currently researching other natural, clean burning waxes. However, we're sticking with soy for the time being.

What's the easiest way to find out about new products?

Subscribe to our mailing list below to be the first to hear about new products!

FAQs

What is your return policy?

You can see the details of our return policy here!

Are your candles eco-friendly?

Yes! Our candles are made from soy wax, which produces very little (if any) soot while maintaining a great scent throw. Soy wax is a 100% natural and renewable material that we source from American farmers. 

What is the proper way to burn my candle?

Before each burn, trim the wick to 1/4". Let the candle burn within sight for up to 3 hours. When you are finished, snuff the flame and replace the lid to ensure that the candle retains its scent. Be sure to check out our Candle Safety page for more instructions!

I don't like burning candles. Do you have any other options?

Yes! We offer wax melts as well! Check them out here! Need a warmer? We know of some pretty great ones

Are these the only scents you will have?

No! As our business grows, we will have more scents and sizes available. As of now, we've added Spring/Summer candles and wax melts to our line as well as an unscented soy candle! Don't know what scent you want? Pick up our Spring/Summer Sampler!

What are your shipping rates?

Our shipping rates are based on the weight of the item. A pack or two of wax melts ​is $3 for shipping. A single candle is $5 for shipping, with more candles costing more in shipping. When you spend $50 or more with us, shipping is free!

When do you ship the candles?

If possible, we'll ship within 24 hours of receiving your order, however, there are exceptions:

 
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Broken Arrow, OK, USA

© 2023 by In The Air Candles & Scents